For the past few weeks, one of the topics that have been abuzz on the internet is the TraceTogether token. When it was first introduced, it was said to not be mandatory, but as Singapore prepares to enter Phase 3 of its reopening by the end of the year, one of the changes the government has put in place is that check-ins via TraceTogether will be compulsory at public venues to enhance contact tracing efforts, as more social gatherings are allowed.
This has caused many to rush to community centres to collect their token. While the government announced earlier that the distribution of TraceTogether tokens, which has been ongoing at 38 community centres (CCs) for the past six weeks, has been temporarily suspended so that the tokens can be distributed one constituency at a time.
This is to prevent long queues from forming at certain CCs, which happened last weekend following the announcement that the TraceTogether app or token will be required for SafeEntry check-ins across a range of popular venues by end-December.
The Smart Nation and Digital Government Office on Oct 27 said the new mode of distribution will begin on Oct 29, starting with Marsiling CC.
CCs in other constituencies will be progressively opened for token collection between October and December, alongside CCs that opened earlier.
“By the second half of December, all CCs will be opened for collection, including the initial 38 CCs. Residents in the 38 CCs who have not collected their tokens during the first collection wave will be able to do so at that time,” said SNDGO.
SNDGO also said on Monday that people should collect their TraceTogether tokens only from CCs in their own constituencies.
The office said that all constituencies will be served in due course and urged members of the public to wait for the collection exercise to start in their constituencies.
Checking in using the TraceTogether token or app, dubbed TraceTogether-only SafeEntry, will be enforced only after everyone who needs a token has had a chance to collect one, SNDGO said.
Here are some frequently asked questions about the TraceTogether token as well as the mobile app answered.