Have you ever had to watch someone in your life struggle but you didn’t know what to say or do to help? It’s scary. You may have good intentions but worry over giving unsolicited advice or saying the wrong things. Eventually, thoughts such as ‘What if I say the wrong thing and trigger him/ her?’ may pop up in your head, altogether discouraging you from doing anything or sending any WhatsApp messages to that dear friend, colleague, or family member in distress.
Knowing the right things to say and do in a difficult or trying situation can be daunting. But if you genuinely are looking to help your loved one out, Jane Daisley-Snow from the Australian College of Applied Psychology explains how to do it: