When we file a complaint, we usually expect some form of validation. Whether a compensation, an investigation or simply an acknowledgement of our feelings — we want to know that someone can sympathise with where we’re coming from.
But even making a complaint can be a minefield of frustrations. According to loan company NetCredit, 289 million social media complaints are ignored every year. So if you ever find yourself in some sort of online dispute, there’s a chance you’ll never get heard.
However, there are some things you can do to increase your odds of scoring a win. Scroll the gallery to check out 12 tips from NetCredit on how to get what you want with a complaint.