'My Washer Isn't Draining — How To Troubleshoot & Maintain Your Washing Machine

The washing machine has become an indispensable part of our daily routines, offering us convenience and a reprieve from the age-old chore of hand-washing clothes. However, as reliable as it may seem, even the best washing machines occasionally hit a snag, leaving you with a pile of damp clothes and a hint of panic. Here’s your guide to troubleshooting common washing machine issues before you hit the panic button.

1. Ensure the Power Connection

Start with the basics: check if the washing machine is plugged in and the power is on. It sounds obvious, but power interruptions can happen easily, from a tripped circuit breaker to a switched-off outlet. Once, I accidentally switched off my washing machine mid-cycle – a simple fix, but one that saved me from an unnecessary tech call-out.

2. Decode the Error Codes

Most modern machines come equipped with error codes that can provide quick clues. When a code flashes, consult your user manual or search online using your model number for precise troubleshooting advice. Remember, different manufacturers may use unique codes, so always specify the brand and model in your search.

3. Check the Lid or Door Safety Switch

For safety reasons, washing machines are designed to halt if the lid (on top-loaders) or door (on front-loaders) isn’t securely shut. This switch ensures protection, especially in homes with children or pets. Make sure the lid or door is fully closed, and test the switch if necessary.

4. Balance the Load

An unbalanced load can trip the safety mechanisms on many machines, causing them to stop mid-cycle. If you hear an unusual thumping sound, open the lid and redistribute the load. Overloading can also stress your machine, so stick to the manufacturer’s load guidelines for optimal results.

5. Clear the Drain Hose

A clogged drain hose can stop the machine from draining, often due to lint buildup or foreign objects. Also open up the service compartment (the rectangular compartment usually located on the lower right side of the machine front), to check on the drainage pipe and pump unit. Open up the pump cover to check if the pump is clogged. If you’ve never done it before, you’ll be surprised how much dirt, fluff and even spare change gets collected in there. Usually, if the washing machine stops working mid-way into the cycle, it’s due to this drainage pipe being clogged.

6. Check Water Supply Valves

Low water pressure or closed supply valves can halt a cycle. Ensure that the water supply is on and that there are no kinks in the inlet hose. For optimal performance, check that the valve is fully open and providing adequate flow. If you’ve just moved into a new home, ensure that the pipes of your machine are connected to allow for smooth flow of water.

7. Examine the Motor

Overloaded machines or poor ventilation can lead to an overheated motor. To test, unplug the machine and let it cool down for a bit before trying again. If the machine still won’t start, the motor may require professional inspection.

8. Reset the Machine

When all else fails, try resetting the machine by unplugging it for a few minutes. This often reboots the internal computer, potentially resolving the issue.

9. Call in a Professional

If troubleshooting doesn’t work, it may be time for a professional. For machines under warranty, contact the manufacturer first. Otherwise, seek a reputable technician to get a repair quote. Knowing whether repair or replacement is more cost-effective can save you both time and money.

Maintenance Tips to Keep Your Washer in Prime Condition

To prolong the life of your washing machine, consider these tips:

• Regular Drum Cleaning: Remove residue build-up by running a self-clean cycle or wiping the interior.
• Inspect Hoses and Seals: Check for leaks or damage and clean door seals on front-loaders to prevent mould.
• Avoid Overloading: Stick to recommended load sizes to avoid stress on the motor.
• Let it Air Out: Leave the door slightly ajar post-wash to allow the drum to dry out, which helps prevent odours and mildew.

Q: My washing machine is not draining water.

A: It could be due to a clogged pump and/or the outlet hose might have changed its position or got itself kinked. The drainage pipe located within the service compartment (the box on the lower right side of your machine front) can be used to allow for emergency drainage. Make sure that you’ve turned the power off and prepared a large pan or plenty of towels before unscrewing the drainage pipe.

Q: My washing machine is making a rattling noise, which it has never done before.

A: The problem could likely be due to loose or worn-out drum bearings. To determine the cause, empty out the machine and use your hand to turn the drum around. A grinding or rattling noise will confirm the bearings need replacing. If this is the case, it might be a good idea to consider replacing your washing machine if it is not under warranty anymore. While a washing machine with worn-out drum bearings can still function, it results in more noise, heat and uses more electricity as well.

This article was originally published on Home & Decor.